Before calling for service, you can troubleshoot your STANLEY swing door operator by checking the following:


1. Ensure the power switch is ON and/or function switch is set to AUT
2. Remove obstructions in the swing path. For fully automatic operators, check that the interior/exterior overhead sensor zones are clear
3. For knowing-act/push plate operators: Ensure push plates are not stuck and batteries are charged
4. For knowing-act/push plate operators: Check the battery on the transmitter if door is controlled remotely
5. If door does not open/close, turn power OFF for 15 seconds, then switch ON


Additional Assistance

If your door is still not operating properly, customer support is available 24/7 at 1‐888‐DOOR-444
For more information, refer to your owner’s manual.